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  • Where are you located?
    We are located at 10440 Shaker Drive Suite 104-B Columbia, MD 21046. There is ample free parking in front of the building. We are the door on the left side. Please feel free to enter.
  • Are your service providers certified?
    Yes. Master stylists are certified and possess 4+ years of experience. Intermediate stylists are certified and possess between 1-4 years of experience. Junior stylists are certified and possess between 0-12 months experience
  • How much does eyelash extension training cost?
    We offer a range of full courses and workshops. Prices range from $275 - $1,000 depending on what you choose. Please visit our Training Academy page for detailed information.
  • How much is lash lift training?
    The price for lash lift and tint trainining is $525 per student.
  • How long is lash lift and tint training?
    Lash lift and tint training is 5 hours
  • What is included in the cost of eyelash extension training?
    Full classic training includes Comprehensive manual with current standards of professional practice Starter kit to service your first 15+ clients Observation with live model Marketing & Business coaching Continental breakfast, lunch and snacks provided Certificate of completion
  • What is included in the cost of lash lift and tint training?
    You will receive: A kit A comprehensive manual
  • How long is eyelash extensions training?
    Classic eyelash extensions training is a commitment of approximately 45 hours. It consists of four parts: Self directed online pre coursework (4 hours) In person tranining (8 hours) After class, self directed practice (as many hours as you need/want)
  • What are semi-permanent eyelash extensions?
    What are Semi-Permanent Eyelash Extensions? Eyelash extensions are semi-permanent, synthetic extensions that are glued one by one onto the natural lash by using a specially formulated adhesive. They are not to be confused with strip false lashes, clusters or individuals that are good for one occasion uses.
  • How are Eyelash Extensions applied?
    The application of eyelash extensions is a non-invasive, pain free process. You lie on a massage table with your eyes closed during the 2 - 4 hour service for a full set. Most clients take what lash extension professionals call a "lash nap". First, your lower eyelashes are taped down using a surgical grade tape or gel pad. Then, each individual lash is applied ~1 mm from the base of each of your natural lashes using a bonding adhesive. Neither the lash nor the adhesive actually touch the skin. A primer is used to condition the lashes before application and a sealant is used to help curate the glue after application. The entire process for a full set takes on average 2 hours for a classic full set and 4 hours for a volume set. It all depends on what look you are trying to achieve and how dense your natural lash line is. A fill appointment is 75 - 90 minutes.​
  • What material are your eyelash extensions?
    We use faux-mink eyelash extensions from various high end lash brands.
  • How long do Eyelash Extensions last?
    Eyelash extensions are semi-permanent. As your natural lashes grow out and shed (every 25-28 days), the synthetic lashes will fall out as well. Refills are needed every 2-3 weeks. Your lifestyle and type of work will affect your refill frequency.
  • How do I care for my Eyelash Extensions?
    All aftercare products can be purchased through our website on in our saloln. Clean your eyelash extensions with lash shampoo (available for purchase) using applicators or eye makeup brushes.Do not rub or scratch your eyesAvoid oil-based make-up products, especially those that are applied on or around the lash line.Use oil-free make-up remover to remove eye makeup.Any cleans ers, creams, eye make-up removers and lotions containing glycols and carbonates can loosen the adhesive and cause your lash extensions to shed. Brush your eyelash extensions daily with your mascara wand using lash cleanser (available for purchase).
  • Can I use mascara on my Eyelash Extensions?
    The use of mascara is not recommended due to its' oil based or water based nature that breaks the bond on the adhesive. It is also not necessary as the extensions will give a darker look to your lash line.
  • How are Eyelash Extensions removed?
    ​Please make an appointment to have your eyelash extensions removed with our professional gel remover. If you attempt to do it yourself, you run a high risk of damaging your natural lashes. ​
  • Can I get my Eyelash Extensions wet?
    You may get your eyelash extensions wet 2-3 hours after your appointment. The old rule of thumb was to wait for 24 hours. But with advancements in the industry products, we are able to seal your bond before you leave shortening the cure time for the adhesive.
  • Can everyone wear Eyelash Extensions?
    Unfortunately, not everyone is a candidate for eyelash extensions. We will assess the condition of your lashes upon arrival and a full consultation. Additionally, some people are allegeric to the adhesives. We do not believe that sensitve glues combat a true allergy so we do not carry it. It is imperative that clients who know or even suspect they have an allergy are forthcoming about it. We WILL NOT work on clients who are allergic.
  • How do I prepare for my appointment?
    Please avoid coffee before your appointment Come with a face clear of makeup Remove your contact lenses Wear comfortable clothes Block your schedule for the length of time of your service Use the bathroom before your service Arrive on time
  • How do I know if it is a fill or full set?
    We consider a fill as having 40% of your lash extensions left between your last appointment. If you show up for a fill appointment and it is a full set, your appointment will be canceled and your deposit forfeited. No exceptions. The best way to avoid this is to call us and/or text a picture so we can assess for you. And try to schedule your fills in advance so that you are able to find an appointment that keeps you on your typically schedule.
  • How do I prepare for my lash lift and tint appointment?
    Please avoid coffee before your appointment Come with a face clear of makeup Remove your contact lenses Wear comfortable clothes Block your schedule for the length of time of your service Use the bathroom before your service Arrive on time
  • What do I do after my lash lift and tint?
    For the first 24-48 hours, please: Do not wear any mascara or eye makeup Keep them dry (no swimming, steam, etc.) Try not to rub your eyes No lotions, creams or oils Sleep on your back or side Schedule your next appointment for 6-8 weeks out After the first day or two, we recommend using a lash serum to nourish and hydrate your lashes. Our lash serums are sold in store and online here:
  • What happens if I have a concern after my appointment?
    We ask that you notify us immediately, preferably within the first 24 hours after your appointment, if there is an issue. In the event of an allergic reaction, we will gladly remove your lashes free of charge. If there is another concern, we ask that you tell us right away so we can work to remedy it. In the event of a serious, legal complaint that we cannot assist with, we are insured and can provide information to file your claim with our insurance provider.
  • Are guests allowed?
    No, for privacy and safety reasons, no other adult or minor guests are allowed during your appointment. ​
  • Do I have to tip?
    ​While tips are expected and appreciated, we view it as a discretionary action. Please keep in tips are indication of a good job and follow social norms. Should you decide to tip, for reference, the industry standard is 20% or more.
  • What forms of payment do you take?
    We take Visa, Mastercard, American Express, Debit Cards, PayPal, CashApp, Zelle and Cash payments.
  • Do you travel?
    We do not travel for lash extension and lash lift appointments. We have items in place to regulate the temperature and humidity of our lash space so that the adhesive can perform at its' optimal level. We cannot control this in other environments and cannot risk premature fallout. We do however travel for makeup services upon request. Prices differ to include a travel fee in this scenario.
  • Do you service minors?
    We service clients 16-17 for lash extensions and age 14 for lash lifts with parent consent
  • What is your cancellation policy?
    We require 24 hours notice by calling or texting (443) 832-3970. All deposits are non-refundavle and non-transferable. In the event of a cancellation or no show with less than the required 24 hour notice, you are responsible for the balance of the service booked. We understand that things happen and will consider emergencies on a case by case basis.
  • What is your policy on lateness?
    We commit to starting your service at the appointment time. Clients that arrive 15 minutes or more after their appointment time will be considered a no-show cancellation and are responsible for the balance of the appointment booked. We are not a "do what you can in the time left" salon. We want each client to leave with a finished look because YOU will feel better about what you're paying for. And quite frankly, you represent our work when you leave so it will NEVER be less than polished.
  • What is your policy on reschedules?
    We reserve the right to prohibit future bookings to habitual reschedulers. Even if the 24 hours notice is provided, it is disruptive to the flow of our business to continual adjust appointments. The word habitual reschedulers is determined at our discretion. Typically that is more than two reschedules per 12 month period.
  • What are deal breakers for services?
    Being rude in tone, manner, disposition or words will result in a cancelled appointment and restriction from future bookings Rushing the service provider. The service provider reserves the right to immediately stop the appointment and you will be restricted from any future bookings. Please be sure to check the service duration in your appointment before coming in. Plan to be there that length of time and understand that these are estimates Excessive talking that limits the ability to safely and effectively perform the service Opening your eyes during the service Asking your service provider to read your texts or tell you who is calling.
  • Are face masks required?
    Guests can follow the State mandates in place. Regardless of the State regulations, your service providers will always wear masks during the service. They are allowed to remove them as long as they are 3 feet away from the client.
  • Do you do refunds?
    All payments are non-transferable and non-refundable.
  • Can I make an appointment today?
    Please select "Book Now" to see our availability. We cannot accomodate same day appointments.
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