Booking Policies Agreement

We value your appointment time and reserve it especially for you. Please review the following policies before booking.

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CANCELLATIONS & NO-SHOWS

Appointments must be canceled or rescheduled at least 24 hours in advance.

Cancellations or rescheduling with less than 24 hours' notice and no-call/no-shows may be charged 100% of the scheduled service price.

Any outstanding balance must be paid before another appointment can be booked. We understand that emergencies happen and may make exceptions at our discretion.

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LATE ARRIVALS

Please arrive on time for your appointment. Arriving 10 minutes or more after your scheduled start time may result in cancellation if there is not enough time to safely and completely perform your service. In that case, the late cancellation/no-show fee may apply.​

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SERVICE SATISFACTION

If you have a concern with your completed service, please contact us within 24 hours. When appropriate, we may offer a complimentary correction if it can be completed within 48 hours of the original appointment.

Completed services are non-refundable. Corrections are provided at the salon's discretion after evaluating the concern.

 

GUESTS & CHILDREN

For safety, comfort, and space considerations, children and additional guests are not permitted during appointments unless they are also receiving a scheduled service.

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CARD ON FILE

A valid credit or debit card is required to secure appointments and may be used to collect applicable cancellation, no-show, or outstanding fees in accordance with these policies.

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RESPECTFUL ENVIRONMENT

Pop Lash Beauty Lounge is committed to maintaining a professional and welcoming environment. Harassment, discrimination, threatening behavior, or inappropriate conduct toward our team or other guests will not be tolerated and may result in termination of the appointment and refusal of future services.